Quality Specialist

Mattr delivers advanced material technologies and complex manufacturing expertise. Through a portfolio of brands, we offer highly engineered solutions, technology and products to support infrastructure markets worldwide.

Shawflex is the market leader and a trusted brand in the Electrical Infrastructure industry with a wide variety of wire and cable solutions from common to custom. Our business model thrives on our strong channel relationships and entrepreneurial culture where we champion in providing unique engineered-to-order product offerings to our customers. 
 

Quality Specialist
Location: Vaughan (Toronto), ON, Canada

Summary
As a Quality Specialist, you will play a critical role in ensuring first‑time quality and on‑time delivery of highly engineered wire and cable solutions in regulated industries. You will lead quality control and quality assurance activities across order execution, compliance, and continuous improvement, partnering closely with Engineering, Production, and cross‑functional stakeholders. Your work directly supports compliance with stringent customer and regulatory requirements while strengthening Shawflex’s quality culture and execution excellence.

Responsibilities
Order Execution & Customer Quality

• Provide daily quality guidance to cross‑functional teams to support on‑time shipment and flawless execution.
• Review quotations and purchase orders to ensure quality requirements are clearly defined and met.
• Prepare, verify, and release customer quality documentation, including test reports, Certificates of Compliance, and production records.
• Partner with Engineering and Production to ensure manufacturing processes meet regulatory and customer quality requirements.
• Monitor first‑time quality, non‑conformances, customer complaints, and delivery performance, escalating risks as required.
• Support product qualification activities, Inspection & Test Plans (ITPs), and customer witness inspections.

Continuous Improvement

• Lead and participate in root cause analysis and corrective actions for internal and external non‑conformances.
• Drive continuous improvement initiatives that enhance quality performance, efficiency, and system effectiveness.
• Contribute to the development and optimization of Quality Control and Quality Assurance systems.

Quality Assurance & Compliance

• Create, maintain, and improve Quality Management System (QMS) documentation.
• Ensure compliance with ISO 9001 and applicable nuclear quality standards.
• Analyze quality data to identify trends and implement preventive or corrective actions.
• Perform internal audits and support customer, regulatory, and certification audits.
• Support supplier and vendor quality audits and nuclear quality system standardization initiatives.

Health, Safety & Reporting

• Support Health, Safety & Environment programs, including hazard identification and safety observations.
• Prepare and maintain quality metrics and reports related to nuclear and space programs.

Qualifications
Education

• Bachelor’s degree in Engineering, Science, or a related technical field preferred.
• A relevant community college diploma with applicable experience will be considered.

Experience

• 3+ years of experience in quality management within regulated manufacturing environments such as nuclear, aerospace, automotive, or industrial manufacturing.
• Hands‑on experience with Quality Management Systems; ISO 9001 experience is required.
• Experience with nuclear or aerospace quality systems and audit training is considered an asset.

Skills & Competencies

• Strong knowledge of quality systems, regulatory compliance, and manufacturing processes.
• Proven problem‑solving and root cause analysis capability.
• Continuous improvement mindset with strong attention to detail and ethical judgment.
• Ability to work effectively in cross‑functional, fast‑paced manufacturing environments.
• Clear communication skills and the ability to build strong working relationships across teams.

Benefits in Joining Mattr (Canada – Salary)

Why Join Mattr?

• Flexible health, dental & vision benefits with HSA rollover
• Employer‑paid Life, AD&D, and Disability insurance
• Attractive incentive bonus plans
• 24/7 Employee & Family Assistance Program (EFAP)
• Wellness and mental health support programs
• Exclusive discounts through Perkopolis & GoodLife Fitness

The Salary Range for this position is  $68,000 to $85,000. The provided range represents the anticipated base salary and target incentive for this position. The final total compensation will be determined based on the successful candidate’s skills, experience, qualifications, and internal equity considerations.

This job is vacant to fill a New position/ Replacement

Please note that artificial intelligence may have been used for screening, assessing, or selecting applicants.

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WHAT MATTR OFFERS

•    At Mattr, safety comes first! We go the extra mile to ensure our employees are safe and healthy 
•    We understand times have changed and so have we. Mattr offers flexible work arrangements (where possible) to suit your needs 
•    Comprehensive total rewards package that includes competitive salaries, annual incentives, medical benefits, retirement savings plans, paid vacation days, education assistance programs, corporate discounts and more!
•    Participation in service milestone awards and recognition opportunities 
•    Access to mental health support resources such as our Headversity mental health and wellness platform and free, confidential access to our Employee and Family Assistance Program (EFAP)
•    Rewarding growth opportunities (may include global career and travel opportunities) supported by personalized training, development and mentoring programs  - including LinkedIn Learning access for all employees!
•    Commitment to providing a diverse, inclusive and accessible workplace environment  
•    We prioritize our Environment, Social and Governance (ESG) values and offer a paid Impact Day, allowing employees an opportunity to support charitable organizations in their communities
•    Company events, social gatherings and team building activities that promote fun!
•    We’re working to create a better world. Join us!

Mattr delivers advanced material technologies and complex manufacturing expertise through brands offering engineered products, technology and solutions to support infrastructure projects & markets world-wide. Mattr brands: AmerCable, Shawflex, DSG-Canusa, Flexpipe, and Xerxes.

At Mattr, we have built a true team environment where all employees are empowered to contribute to the success of the company. We want you to join our team!