Find answers to commonly asked questions

HAS COVID IMPACTED HIRING? 

We are currently using virtual interviewing more broadly than has been done historically.  We have also been attending virtual career fairs and meeting with college students in this format.    

HOW DO I APPLY? 

The career site offers several different options to search and apply for job openings on both a PC and mobile device.   You are able to search by job category, area of interest, specific opening or keywords.   

WHAT CAN I EXPECT IN THE HIRING PROCESS? 

Once your online application is completed, the Recruitment team will review the application. If you are being considered for a role, you will be contacted directly by a member of our Recruitment team who will advise you on the next steps in the process. 

HOW WILL I KNOW THAT MY APPLICATION WAS SUCCESSFULLY COMPLETED? 

The system will send you an automatic acknowledgement upon completion of your application.   

HOW DO I CONTACT MATTR ABOUT MY ACCESSIBILITY NEEDS? 

Mattr welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the recruitment and selection process. To begin a conversation about your individual accessibility needs throughout our Recruitment process, please contact our HR team at  accessibility@mattr.com or speak with your recruiter directly.   

I AM HAVING BROWSER ISSUES. 

It is best to use Google Chrome or Mozilla Firefox for our Careers site. If you are using Internet Explorer and are experiencing issues accessing the current job opportunities, please ensure you are using version 11 or higher. Additionally, try one of the following: 

  • Disable or set your "Pop-Up Blocker" to allow the sites of Mattr.com and Successfactors.com   
  • Turn on your browser's "Compatibility View" 

HOW DO I RESET MY PASSWORD? 

Enter the email address you used to register and select “Forgot my password.” The system will send you an email with a link to reset your password. 

WHO WILL HAVE ACCESS TO MY RESUME AND PERSONAL INFORMATION? 

Your personal information and resume will only be used for the recruitment process by the recruiting and hiring team involved in the process. 

HOW CAN I BE NOTIFIED ABOUT FUTURE OPPORTUNITIES WITH MATTR?  

Once you create your profile, you can set up job alerts to let you know when a position opens matching your search criteria. 

IF I DON’T SEE AN OPEN POSITION THAT I AM INTERESTED IN, CAN I STILL SUBMIT A RESUME? 

Yes.   You may submit a resume for future consideration by joining our talent community.  

HOW LONG WILL MY PROFILE REMAIN ACTIVE IN THE DATABASE?  

Your profile will remain in the database indefinitely, unless you request to have it deleted. 

I HAVE BEEN GIVEN A JOB OFFER VIA EMAIL, SKYPE, FACEBOOK, ETC. WITHOUT INTERVIEWING FOR A POSITION OR SPEAKING WITH ANYONE DIRECTLY AT MATTR.   IS THIS LEGITIMATE? 

No.   We have personal contact with any candidate that is extended a job offer.  Most offers are presented both verbally and in writing.   We are aware of fraudulent attempts to collect job applicants’ personal information by posing as hiring managers or recruiters.   Legitimate offers will only come from a @mattr.com email address or via a recruitment agency that the candidate has previously corresponded with.   

If you have questions regarding a job offer you have a concern with, you may also contact us directly at: careers@mattr.com

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