Quality Control Technician

Position Summary

Reporting to the Plant Manager, the Quality Control Technician plays a critical role in protecting product integrity and customer satisfaction by ensuring all incoming materials, in-process work, and finished products meet defined quality standards. This role is responsible for executing inspections, maintaining accurate quality documentation, supporting audits, and driving corrective actions while mentoring production teams on proper inspection methods and quality governance throughout the manufacturing process.

Responsibilities

• Perform incoming, in-process, and final product inspections and testing in accordance with internal procedures, control plans, and product specifications
• Maintain and support the development of inspection procedures, visual standards, and quality control plans
• Ensure measuring and calibration devices are maintained and calibrated according to the Quality Management System
• Identify, remove, and quarantine non-conforming material and support rework activities as required
• Communicate quality issues using standard reporting protocols and participate in Root Cause Analysis (RCA) and Non-Conformance Reporting (NCR) processes
• Manage outgoing product inspections and ensure products are prepared and loaded for shipment per defined procedures
• Maintain quality testing schedules, performance metrics, and standardized reporting
• Support the NCR system by documenting deviations, performing RCA, and assisting with corrective and preventive actions
• Assist with quality audits, including ISO and SMS audits, and support follow-up corrective actions
• Maintain accurate quality records, inspection results, and production documentation
• Provide quality documentation and support to internal teams and customers as required
• Mentor and guide production employees on inspection methods, documentation standards, and quality expectations
• Participate in continuous improvement initiatives and Lean Enterprise (SMS) programs
• Serve as a primary point of contact for quality-related support across manufacturing
• Maintain housekeeping, 5S standards, and a safe, clean work environment
• Actively support workplace safety programs, hazard assessments, and standard operating procedures

Qualifications

• High School diploma required
• Minimum 1 year of related quality or manufacturing experience
• Experience using calibration equipment and precision measuring devices
• Proficiency with Microsoft Excel and basic computer applications
• Strong attention to detail for visual inspections, data entry, and documentation accuracy
• Ability to interpret quality standards, specifications, and inspection procedures
• Comfortable working in a manufacturing environment with exposure to dust, noise, chemicals, and varying temperatures
• Ability to perform physical tasks including standing, walking, bending, climbing, lifting, and inspecting products in confined or elevated spaces
• Capable of performing basic mathematical and statistical calculations

Why Join Mattr?

• Multiple medical, dental & vision plan options (Blue Cross Blue Shield & VSP)
• Health Savings Account (HSA) with monthly company contributions
• 401(k) with dollar-for-dollar match, vested from day one
• Incentive bonus plans plus paid vacation & sick leave
• Employer-paid Life, AD&D, and Long-Term Disability insurance
• Wellness incentives
• Free Employee Assistance Program (EAP)
• Discounts on fitness, shopping & travel (Blue365, LifeMart & more)
• Year-round permanent work at one location with tools, PPE & safety training
• Onsite parking and staff social events