Quality Assurance Supervisor

Position Summary:

The Quality Assurance Supervisor is accountable for managing the Quality control team and for monitoring the effectiveness of the QMS at the plant level. This position is responsible for coordinating activities for quality control team members who are involved in the testing and inspection of materials and in-process product, and for auditing processes against internal and external standards. The incumbent will provide a leadership to ensure that quality regulations for products, processes and employees are systematically monitored to provide optimum results with the least amount of wastes and process input.

Responsibilites: 

• In collaboration with System Quality Assurance team and other departments, write/update detailed technical inspection & testing work instructions, checklist, and standard operating procedures.
• Support strategic implementation of Quality Assurance initiatives at the local plant.
• Support implementation of the Quality Management System (QMS) elements and auditing processes.
• Support plant leadership and Quality Assurance team in non-conformance and related incident investigations from Root Cause Analysis to Corrective
• Action assignment and implementation – across multiple facilities.
• Provide inspection guidance following customer specifications or product quality related checks to the QC team as per drawing(s) when required
• Provide periodical FTQ performance reports and update DMP board accordingly
• Track Quality KPIs and report findings using statistical/trend analysis during daily and weekly review meetings
• Manage NCRs and CAPAs process
• Perform process audits (Shell test, final test, shipping etc.)
• Support periodical external audits (UL, NSF, CSA) and solving queries resulting from the audits
• Submit UL and NSF samples for annual tests
• Maintain, update, and submit inspection test plans (ITPs) for all ETO tanks
• Support Sales on tank MRB preparation
• Manage equipment calibration program
• Identify roadblock and quality nonconformities in day-to-day production and communicate or investigate the issues to minimize or eliminate them
• Perform root cause analysis on customer complaints and field service issues
• Review and approve the tank packages for the tanks manufactured by the Shawcor licensees
• Support for developing and updating SOPs as well as other technical documentations
• Perform first article inspections for new supplier qualification process
• Working with Industrial Engineering Team, Product Engineering Team, Sales, Procurement, Drafting, Production and Field Service Team ongoing
  projects
• Provide support activities to the other Tank plant(s) is needed

Leadership and Supervising:

• Develop increasingly more capable team
• Coach and mentor employees to ensure that they are highly engaged and highly productive
• Develop people to improve their performance and work throughput
• Provides direction on prioritization of tasks and activities as per production plan requirements
• Identify and remove roadblocks for team and individuals
• Manage hiring core team members
• Mentor, coach and supervise quality control team members

Experience:

• minimum 3 years of Quality experience

Education/Qualifications:

• University Degree 
• Bachelor's degree in computer Science, Product Management, or in a related field. 
• ISO9001 Auditing Certificate 
• Greenbelt Six Sigma Certification 

#IND1

Xerxes, a division of Mattr is the largest manufacturer of underground fiberglass storage tanks in the world. With nearly 40 years of direct industry expertise, we are recognized as both a leading innovator and a trusted brand. We are always looking to add great people to the Mattr family, people whose skills and goals match our mission and values. If you are looking for an opportunity to work in a dynamic team environment where integrity and passion drives operational excellence, Mattr is for you!

Applications will be accepted until the position is filled. We thank all applicants for their interest, but only those selected for an interview will be contacted. All recruiting activities are managed via our applicant tracking system. Please apply online to be considered for this opportunity.