Customer Solutions Engineer

POSITION SUMMARY:
This role is responsible for identifying, qualifying, and managing project-based sales opportunities in collaboration with Territory Sales Managers (TSMs), distributors, contractors, and engineering partners. The ideal candidate will have a strong background in civil engineering, estimating, or construction management, and a passion for delivering technical solutions that meet customer needs.

DUTIES:

A. Sales Opportunity Identification: Work with TSMs to identify and qualify sales opportunities.

• Utilize online bid resources to identify conversion opportunities.
• Evaluate incoming opportunities from distributors & contractors.
• Develop project-specific action items for qualified opportunities in collaboration with TSMs.

B. Project Management

• Supervise the entry and maintenance of projects in CRM.
• Initiate and oversee action items for drafting, engineering, etc.
• Monitor project probability and anticipated ship dates.
• Review deliverables received from drafting/engineering for accuracy and completeness.
• Collaborate with TSM on pricing strategy and generate quotes/quote requests.
• Ensure timely delivery of budget quotes, formal quotes, and drawings to TSMs or customers.

C. Stakeholder Engagement

• Lead engagement with external project partners (engineers, distributors, contractors, agencies, etc.) as directed by TSMs.

D. Process Optimization

• Maintain and update the competitor database.
• Drive process optimization initiatives with a view to continuous improvement.   

REQUIREMENTS:

• Holding an Engineering degree in Civil or Construction Management.
• Minimum 1-3 years of previous related experience within construction, civil or civil manufacturing of underground utilities.  
• Previous experience reading blue prints. 
• Previous experience as an estimator or inside sales within construction - preferred. 
• Previous experience with stormwater or underground utilies- preferred. 
• Excellent verbal and writing communication skills
• Proficient with MS Office Suite, CRMs and BlueBeam Software. 
• Expected travel: 1 – 2 times a year

Xerxes, a division of Mattr is the largest manufacturer of underground fiberglass storage tanks in the world. With nearly 40 years of direct industry expertise, we are recognized as both a leading innovator and a trusted brand. We are always looking to add great people to the Mattr family, people whose skills and goals match our mission and values. If you are looking for an opportunity to work in a dynamic team environment where integrity and passion drives operational excellence, Mattr is for you!

Applications will be accepted until the position is filled. We thank all applicants for their interest, but only those selected for an interview will be contacted. All recruiting activities are managed via our applicant tracking system. Please apply online to be considered for this opportunity.

Mattr is an equal opportunity employer.
 

#IND1