IT Infrastructure Specialist

POSITION SUMMARY:
Our IT Infrastructure Specialist, with a focus on networking, will be required to implement and maintain data communication solutions both at the site level and between company locations. The candidate will perform analysis and identify bottlenecks or other inefficiencies to ensure long term effectiveness and reliability of the corporate network. They will be responsible for hardware/software maintenance and troubleshooting on a broad range of currently deployed network devices, as well as lead or assist in the facilitation of new services and new technology. In addition, the specialist’s time will occasionally be spent assisting Infrastructure Operations team members in other areas of focus (Hosting, Cloud), and act as a mentor for Technical Services staff on end user related issues. Strong interpersonal and written/verbal communication skills are critical.

DUTIES:
-Day to Day Operations Support
Maintain/manage relevant systems
Documentation
Ticketing system
-Afterhours / Weekend escalation
Point of contact in case of system outages
-Travel to other Shawcor locations to provide on-site support, facilitate physical hardware assessments and implementations
-Lead or assist team on medium to large projects
-Assist and troubleshoot issues for end users
-Adhere to company safety and security policies, procedures

REQUIREMENTS:

• Minimum Community College Education 
• Minimum 6 to 10 years related experience
• Minimum of 6-8 years Network Administration/Design experience - must 
• Minimum of 3-5 years Public Cloud administration (Azure) - must
• Minimum of 3-5 years of experience working on an enterprise level operations team
• Previous experience managing multiple sites
• Previous experience with office365
• Network+ and relevant certification (CCNA or equivalent) - preferred
• Experience with Microsoft Servers & Domain certifications - preferred
• Experience working with High Availability environments
• Proven ability to work independently and as a team member
• Good communication (written and oral) and interpersonal skills
• Good organizational, multitasking, and time management skills
• Proven success in contributing to a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Desire to work in an information systems environment
• Excellent communication (written and oral) and interpersonal skills
   

WHAT MATTR OFFERS

•    At Mattr, safety comes first! We go the extra mile to ensure our employees are safe and healthy 
•    We understand times have changed and so have we. Mattr offers flexible work arrangements (where possible) to suit your needs 
•    Comprehensive total rewards package that includes competitive salaries, annual incentives, medical benefits, retirement savings plans, paid vacation days, education assistance programs, corporate discounts and more!
•    Participation in service milestone awards and recognition opportunities 
•    Access to mental health support resources such as our Headversity mental health and wellness platform and free, confidential access to our Employee and Family Assistance Program (EFAP)
•    Rewarding growth opportunities (may include global career and travel opportunities) supported by personalized training, development and mentoring programs
•    Commitment to providing a diverse, inclusive and accessible workplace environment  
•    We prioritize our Environment, Social and Governance (ESG) values and offer a paid Impact Day, allowing employees an opportunity to support charitable organizations in their communities
•    Company events, social gatherings and team building activities that promote fun!
•    We’re working to create a better world. Join us!

Mattr delivers advanced material technologies and complex manufacturing expertise through brands offering engineered products, technology and solutions to support infrastructure projects & markets world-wide. Mattr brands: Shawflex, DSG-Canusa, Flexpipe and Xerxes.

At Mattr, we have built a true team environment where all employees are empowered to contribute to the success of the company. We want you to join our team!