Inside Sales Representative

Why Join Mattr?

• Medical, dental & vision coverage with HSA contributions
• 401(k) with company match, vested immediately
• Attractive incentive bonus plans
• Employer-paid Life, AD&D, and Long-Term Disability insurance
• Wellness incentives
• Free Employee Assistance Program (EAP)
• Discounts on fitness, shopping & travel (Blue365, LifeMart & more)

Positon Summary: 

This position coordinates all sales activities for a given geographic market segment. Taking direction from the Inside Sales Supervisor, the primary function of the role is the management of key customer order fulfillment activities.

Duties & Responsibilities:

Inside Sales

• Manage all order fulfillment activities for DSG Canusa key customers
• Analyze customer requirements and prepare quotations based on current market conditions, product type, past market history, technical capabilities and the geographical market segment strategy
• Working closely with Regional Managers proactively target and develop new business and markets to build DSG Canusa market share
• Initiate cost requests and order expedites if required to ensure on time completion
• Track quotation trends and order success rates

Marketing Support

• Provide input to management to ensure proper strategic market direction and identify obstacles, competitive products and pricing to determine our market competitiveness
• Execute channel management and promotional programs designed by management
• Gather and monitor potentially useful information for opportunities from any/all available sources
• Prepare and manage project bid/tender packages

Customer Service

• Process purchase orders from customers into ERP system while managing order lead time requirements
• Facilitate customer requests and orders through Product engineering and production if required
• Review requests for warranty, return goods, credits and debits, customer complaints and forward to Country Manager for approval
• Accurately invoice customers for all shipments that have been made as required
• Review and approve freight and brokerage bills
• Act as a back-up during vacation periods or as required

Special Skills Required:

• Customer Relation Skills
• Effective Oral and Written Communication Skills
• Computer Literate (Excel, PowerPoint, Word)
• Mathematical Aptitude
• Technical Aptitude
• Organizational Skills
• Problem Solving Ability
• Interpersonal Skills
• Ability to work under pressure
• Ability to work independently
• Ability to manage time effectively

Education & Experience:

• Community College degree required
• Bachelor’s degree in Business, Arts, or Science preferred
• 3–5 years of experience in a similar role, preferably within the manufacturing industry

Mattr delivers advanced material technologies and complex manufacturing expertise. Through a portfolio of brands, we offer highly engineered solutions, technology and products to support infrastructure markets worldwide. DSG-Canusa has been developing and producing high-quality heat shrink tubing, cold-applied accessories and heat shrink equipment for over 50 years. Driven by our long-term commitment to the research and development of outstanding materials, products and technologies, our mission is to lead the industry in manufacturing superior heat and cold shrink products that meet CGA, UL and other industry approved certifications. We proudly manufacture in Europe, North America, and China to provide strong regional and global supply chain options for our customers.
 

We welcome applications from internal candidates for this opportunity. To be eligible to apply, internal candidates must be in good standing. You must apply from within SuccessFactors for your application to be considered. Please note your Supervisor may be contacted if you are selected for an interview.